Day: May 27, 2012

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How Partnerships Helped SugarCRM

SugarCRM is the fastest growing CRM provider in the world. It cemented the value and world status of its Sugar software through its dramatic growth resulting from initiatives, innovations, great decision making and new product development. The company never allows itself to limit what it is capable of. In fact, it continues to maximize its offerings and services to always maintain the high level satisfaction and loyalty of its valued customers. The growth of SugarCRM is accompanied by achievements and numerous awards which it received from the enhancements and improvements in its CRM system.

The main contributor to SugarCRM’s growth and success in the market is its strong relationship with its partners around the globe. The number of SugarCRM’s partners is increasing. Its partnerships are always valued and committed to doing the best for the Sugar Software. There are many reasons why SugarCRM continues its bonds with its partners. Partnership allows SugarCRM to expand its brand image and name in the world CRM market. It is the way of attracting people to try the features and capabilities of Sugar. The partnerships of Sugar are relatively easy to establish since its image is strong and attractive. Because it is known as the world’s fastest CRM system provider, the business at Sugar is made cost-effective as each partner has different specialties in improving SugarCRM’s offerings and products.

SugarCRM allows end users to connect the gap between business and social web. It adds incremental value to the CRM initiatives of every organization and business. Now let us take a look into some of the most notable partnerships at Sugar.

SugarCRM integrates with InsideView. The SalesView product of InsideView aggregates and analyzes social feeds and information resources to offer insights for marketing and sales professionals within SugarCRM software.

SnapLogic, a SugarCRM partner, created an integration to link useful sites like YouTube, Yelp, Kiva and Twitter. This integration enables the users of SugarCRM to leverage and have an access to these social media platforms without fees or charges.

A key member of the Channel network of SugarCRM in Europe, Synolia made a simple and easy connector for Twitter in Sugar 6 version.

A deep integration has been also created by inbound and social market space leader Hubspot between Sugar 6 and its solution set.

Moreover, SugarCRM made a quick and easy importing of contacts into Sugar from social networks and other related sites.

These partnerships allowed SugarCRM to make a wider pool of contacts, skills and knowledge. It also provided the mix of complimentary skills coming from a lot of professional individuals. In short, it enables SugarCRM to embrace creativity and unlimited decision making in the design process.

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SugarCRM’s Social Platform in Version 6

The use of SugarCRM is countless and immeasurable. As long as you know how to adopt the Sugar software to your business requirements, you can always enjoy what SugarCRM has to offer. SugarCRM is the fastest growing provider of customer relations management (CRM) software in the world. The release of the social CRM of Sugar 6 version shows the strong position of SugarCRM in the CRM market. The Sugar 6 version is the most flexible, intuitive and open CRM system in the world. With its expanded and enhanced features and capabilities, there is no doubt that the companies and organizations are attracted to use the best CRM software.

The Sugar 6 reveals new integrations, news tools and new out-of-the-box capabilities that would surely result in higher customer satisfaction and loyalty level. SugarCRM has become the leader in delivering the value of contextual and timely information within applications and social networks to its valued customers. With the new version 6, organizations and companies, big or small, are provided with the opportunity to better leverage powerful social media sites such as Facebook, LinkedIn and Twitter. Customers can now also leverage a variety of social media feeds located inside the user interface of their SugarCRM software.

The new social platform of SugarCRM covers unlimited external information resources in fostering the value of social business. Also, the Sugar 6 version enables every user to monitor, aggregate, and track social information and integrate them it into their existing customer data. With these powerful features, SugarCRM enables every organization or business to improve their campaigns in social marketing to reach target audiences and networks. Many users and other businesses using the Sugar software affirm that SugaCRM help them in aggregating and analyzing information about their customers and prospects from a variety of sources and networks in a much quicker and improved way.

Also, the SugarCRM software allows a real time communication between businesses and their respective customers an prospects, allowing them to lead and take advantage in the competition.

Popular with many businesses and organizations, SugarCRM makes itself to become a cost effective, innovative and flexible CRM software. The number of its purposes continues to increase even more, particularly when managing and monitoring customer data, uploading or downloading customer information, tracking customer contacts and emailing marketing campaigns. The SugarCRM software is made even better through multiple platforms which hold its strong stance in the competition. There is no other CRM system that can every do what SugarCRM has to offer.

Moreover, the social platform in Sugar 6 enables business of all sizes to rapidly become more customer-centric and better in listening and reacting to their customer actions and prospects’ needs.

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The Evolution of Customer Service

Customer service management (CRM) is undoubtedly one of the keys needed by a business to achieve growth. It is just a simple equation. A company without customers is a failure, which leads to business closure. Of course, if you are the owner, you will never allow that to happen. Companies and organizations treat the growing use of technologies as their greatest advantage in the modern world. They are now using different measures to improve the way they manage customer service.

Technological innovations have changed customer service. The improvements and enhancements in customer service is a direct response to the growing need for CRM systems, which have been making customers relations stronger and tighter. CRM systems are really great things for customers because of their wide benefits and advantages. They increase the effectiveness of the staff dealing with customers to the highest level. Much improved customer satisfaction and customer loyalty are always possible through these systems. A variety of CRM systems have been introduced in the market, and businesses and organizations continue maximizing what these systems have to offer. A leading provider of CRM systems, SugarCRM takes a big share in the market.

With its growing number of partners, SugarCRM continues to outperform other players in the competition. In fact, its Sugar software received several awards because of its excellent features and service. Many adopt Sugar not only because it meets their interests and expectations, but also it is very flexible to adopt any environment. Businesses and organizations can customize and configure the Sugar software to meet their business requirements and specifications. Importantly, it is committed to improving customer service and business standing.

Business-customer relationship sees a big change with the introduction of CRM systems. Surveys and studies show that customer satisfaction level is either maintained or increased by CRM systems. Customers find these systems very satisfying and adorable. In fact, they prefer to engage with companies through these CRM platforms. Most of them note that the way these CRM systems make their transactions easy makes them more satisfied. It seems like CRM systems would continue to be adopted in business processes. It cannot be denied that their usefulness has not limitations. Their developers continue to upgrade and enhance them to further improve their capabilities.

Of course, every customer needs to feel they are served better than what they expect, and CRM systems are designed to maintain what customers want. For these reason, companies are implement CRM platforms to better their customer service. Just like the Sugar Software, a CRM system is built and integrated into the company’s sales process. This helps the sales department to communicate well with customers and with the prospects as well.