SugarCRM has continued to upgrade the versions of its Sugar Software and one of the most recent releases is the Sugar 6.5.x. This version is more equipped with new capabilities intended for a great customer experience. Everything is more advanced as the company aims for higher level of customer satisfaction.
The SugarCRM 6.5.x is particularly focused on improving user experience. With that, the new version is designed with a simple and quick search. With a new look, this has also a new navigation that allows users to use the Sugar software more easily. And with more AJAX provided, sub-second screens are ultimately enhanced.
One area that has come with more updates is the Core Module. Functionalities are added to Sugar Logic, Calendar as well as Email Archiving.
Now let us go deep into the platforms that this new version supports.
For the Support Platforms for System Component:
Sugar 6.5.x supports PHP versions 5.3 and 5.2 but it does not cover the versions 5.2.0, 5.2.16, 5.2.7, 5.3.7 or 5.3.5.
Sugar 6.5.x supports Mac OS or Linux or Unix. It covers any platform of these that support PHP from the website http://php.net.
Sugar 6.5.x supports the platform IBM I version running the updated Zend server for this platform.
Sugar 6.5.x. supports Microsoft’s Windows from version 2003 up to the latest version.
For the Supported Databases:
It supports MySQL versions 5.5 and 5.1.
It supports Oracle versions 10g and 11g.
It supports SQL Server versions 2008, 2005 and 2008 P2.
It supports DB2 version LUW 9.7.4 or higher.
For the Supported Applications:
It supports Lotus Notes versions 8.5, 8.0 and 7.0.
It supports Microsoft Outlook versions 2007 and 2010.
It supports Microsoft Excel versions 2007 and 2010.
It supports Microsoft Word versions 2007 and 2010.
For the Support We Servers:
It supports IIS versions 7.5, 7.0 and 6.0.
It supports Apache versions 2.2 and 2.0.
For the support Client Browsers:
It supports Firefox versions 10 and 22.
It supports Google Chrome versions 14.
It supports Safari versions 5.1.
It supports Internet Explorer versions 8.0 and 9.0.
This version has received comments from the CRM community. Provided below are recommendations based on user experience:
Red Hat Enterprise Linux 5 and Window Server 2008 are found best for the supported platforms.
MySQL versions 5.1 is found exactly fitted to both Linux and Windows Stacks.
SQL Server version 2008 is found best for Windows Stacks.
Oracle version 11g is deemed most beneficial for both Linux and Windows.
Sugar 6.5.x is just one of the versions that the company released to improve its offerings. With the new capabilities of Sugar, customers, partners and users have become well informed on the new ways for improving customer relationship management.