April 16, 2012 – DanmarCRM

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Posted on April 16, 2012April 27, 2012 by Andreea Onica — Leave a comment

Deep Information on Sugarcrm Version 6.5.x

SugarCRM has continued to upgrade the versions of its Sugar Software and one of the most recent releases is the Sugar 6.5.x. This version is more equipped with new capabilities intended for a great customer experience. Everything is more advanced as the company aims for higher level of customer satisfaction.

The SugarCRM 6.5.x is particularly focused on improving user experience. With that, the new version is designed with a simple and quick search. With a new look, this has also a new navigation that allows users to use the Sugar software more easily. And with more AJAX provided, sub-second screens are ultimately enhanced.

One area that has come with more updates is the Core Module. Functionalities are added to Sugar Logic, Calendar as well as Email Archiving.

Now let us go deep into the platforms that this new version supports.

For the Support Platforms for System Component:

Sugar 6.5.x supports PHP versions 5.3 and 5.2 but it does not cover the versions 5.2.0, 5.2.16, 5.2.7, 5.3.7 or 5.3.5.

Sugar 6.5.x supports Mac OS or Linux or Unix. It covers any platform of these that support PHP from the website http://php.net.

Sugar 6.5.x supports the platform IBM I version running the updated Zend server for this platform.

Sugar 6.5.x. supports Microsoft’s Windows from version 2003 up to the latest version.

For the Supported Databases:

It supports MySQL versions 5.5 and 5.1.
It supports Oracle versions 10g and 11g.
It supports SQL Server versions 2008, 2005 and 2008 P2.
It supports DB2 version LUW 9.7.4 or higher.

For the Supported Applications:

It supports Lotus Notes versions 8.5, 8.0 and 7.0.
It supports Microsoft Outlook versions 2007 and 2010.
It supports Microsoft Excel versions 2007 and 2010.
It supports Microsoft Word versions 2007 and 2010.

For the Support We Servers:

It supports IIS versions 7.5, 7.0 and 6.0.
It supports Apache versions 2.2 and 2.0.
For the support Client Browsers:
It supports Firefox versions 10 and 22.
It supports Google Chrome versions 14.
It supports Safari versions 5.1.
It supports Internet Explorer versions 8.0 and 9.0.

This version has received comments from the CRM community. Provided below are recommendations based on user experience:

Red Hat Enterprise Linux 5 and Window Server 2008 are found best for the supported platforms.

MySQL versions 5.1 is found exactly fitted to both Linux and Windows Stacks.

SQL Server version 2008 is found best for Windows Stacks.

Oracle version 11g is deemed most beneficial for both Linux and Windows.

Sugar 6.5.x is just one of the versions that the company released to improve its offerings. With the new capabilities of Sugar, customers, partners and users have become well informed on the new ways for improving customer relationship management.

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Posted on April 16, 2012 by Andreea Onica — Leave a comment

Wide Range with SugarCRM on IBM

SugarCRM, a growing and leading provider of customer relationship management (CRM) systems in the world, makes it sure that its usefulness is not limited to what it can offer. The company is joined with IBM in a global alliance business partnership, which both big companies think a huge contribution to their growth. SugarCRM is always dedicated to make customers always happy with what it is capable of and it is benefiting IBM customers through the enormous advantages provided by an open source CRM solution that it delivers. So anyone who decides to use IBM software and systems is well-assisted by the functionalities of the Sugar software.

SugarCRM is best known for its capability to manage sales leads and project. With strong focused on effective marketing, it continues to provide the best customer support as part of its commitment to strong customer relations and high customer satisfaction.

So what does Sugar have that makes it so attractive to all businesses from different industries?

The CRM software of SugarCRM is flexible, intuitive and most of all, an open source system. Being an open source software, Sugar’s source code is available for free to all CRM community. Making the source code free allows developers to customize the CRM system to meet their business specifications and requirement, and that what makes it awesome. In addition to that, Sugar is a CRM platform that is social, mobile and global. It has been used by a wide range of businesses. Not only its price is competitive, Sugar promotes simplicity, most especially when controlling information in the database. This is particularly best for all IBM customers who want to leverage and expand their investment.

SugarcRM provides a high return on investment solely optimized for IBM and through that, any business can have the opportunity to see an expansion of their IBM investment value as wells as power efficiency, high performance and scalability.

Moreover, Sugar has just expanded its range when it comes to cloud deployment choices following the addition of IBM SmartCloud Enterprise to its offerings. Plus, the Sugar software is integrated with IBM Lotus collaboration software to execute a dramatic impact on social business. Also, the CRM software has become fully equipped with the IBM Lotus Domino, LotusLive and Lotus Notes in order to demonstrate a collaboration and communication platform for customers, staff, partners and prospects.

You could not ask for more with what Sugar has been doing for customer satisfaction. With capabilities of Sugar when talking about customer service, marketing and sales leads, you are rest assured in the right path to choose Sugar for your business growth. Make a wise decision with SugarCRM on IBM.