Day: January 11, 2012

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SugarCRM Collaborate With IBM: Sugar 6.3, SugarLogic and SmartCloud

SugarCRM has included its programming interface, SugarLogic, to make its software become more extensible and customizable. Through this interface, a workflow driven by process can be created by the users directly inside the customer relationship management application. This interface can easily adapt depending on the actions of the end users and what information the screen displays.

A leading open source provider of CRM solutions, SugarCRM has released its new Sugar 6.3 version and made partnership with IBM on the SmartCloud platform to gain more advantage in the CRM market’s tough competition. The software from SugarCRM was anointed by IBM as the first CRM system for the SmartCloud platform following the recognition of Sugar as an IBM Alliance Partners for cloud services. The general availability for the Sugar Software running on the SmartCloud enterprise platform was certified andannounced by SugarCRM.

SugarCRM’s Software with IBM’s SmartCloud

The collaboration between SugarCRM and IBM was announced in the effort of making the Sugar 6 available on the SmartCloud Platform. The integration of the Sugar software with the IBM’s platform allows clients to have all the advantages that a private cloud environment has to offer while securing the benefits of advanced CRM solutions.
SugarCRM wants to be a part of the 7 billion dollar-line business for IBM, which has been making dramatic steps to reach into a specific area of the market. The partnership with IBM is hoped by SugarCRM to give credibility among enterprise-class consumers, some of who still see its open source applications as an alternative solution that does not have the features to fit mainstream business transactions.

Version 6.3 Features

In this new 6.3 version, enhanced management capabilities and administration control are provided to users to better the way they handle business processes. Another main factor in this version is the improvement of the performance to the user interface based on its Ajax. It is noted that the ability to import information in a seamless way is one of the most necessary aspects to a user when a new CRM system is adapted.

A wizard has been created to facilitate information import process by letting users import contact details wherein the capability to programmatically make updates via SugarLogic and other programming tools is added. This makes the possibility of updating the contacts of users in large numbers. Substantial improvements were also made by SugarCRM to SugarLogic, allowing users to create a much more fine process-driven business work flow.

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SugarCRM Software: The Fastest Growing Solution for Your Business Problems

With the competitive world that keeps growing, manual processes are not the only main area where business activities are restricted to. As the scope of information technology systems to better the management of quotes, leads, marketing campaigns, cases and sales opportunity increases, customer relations management (CRM) software has become a pivotal factor in combining people, business processes and technology to keep customers and clients satisfied with the products and services offered.

The software from SugarCRM is one of the fastest growing business solutions to manage customers and clients. Because of being an open source designed for customer relationships management, the Sugar software is used by businesses of different sizes globally to manage their marketing, sales and customer support. There are thousands of people are subscribing to the editions of the SugarCRM software, which proves that global companies have heavy reliance on Sugar to grow sales, executive marketing strategies, create customer business applications and retain clients. Offering an on-demand software-as-a-service solution, SugarCRM assists customers for the deployment of Sugar on-site without taking high risks.

Looking for the Right Sugar Expert

Sugar can be deployed by users whether in public or private clouds such as Rackspace, Amazon Web Services, and IBM cloud if they want more flexibility. However, you should look for the right experts of SugarCRM possessing the experience and specific knowledge in customizing and integrating SugarCRM with your business process when deploying the software in your business.

Perhaps the best first step to make when tapping a Sugar Expert is ensuring that the professional holds partnership with the Sugar Company. The high level of partnership in Sugar is the SugaCRM Gold Parnership, which is only given to organizations and companies having the strong desire to achieve business growth. Organizations awarded with this partnership can obtain benefits such as MDF, integrated marketing campaigns, marketing plans and qualified leads.

In addition, make sure that continuous support is offered by the SugarCRM expert to your business. This could make the functioning of the Sugar implementation become smooth as usual. Mostly, there are professional service groups or organizations operating as SugarCRM experts. These groups may have effectively developed their own customers relationship management practice. They may also have extensive experience and expertise, making them to be very reliable when advising customers, clients and prospects on how the CRM software functions and offers advantages to their business.

Some of the basic features of the Sugar software are email integration with MS Outlook, activity tracking, account and contact info management, opportunity handling, reporting and handling. These features are fully designed for CRM purposes. Thus, you can always have ease in handling your customers with Sugar.

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Grow With What Sugar Has to Offer

The SugarCRM software has been considered by many as the best solution when it comes to facing issues related to customer relationship management. You can have the best by choosing Sugar for the development of your sales, the accomplishment of promoting marketing steps, the satisfaction of your prospects and existing customers and launch of your personalized business applications.

Knowing the SugarCRM Development

The Sugar is a very incredible application since it is designed to make progress and growth in a company through good customer relationship management. Business planning and strategies are created in the form of good customer handling. The known versions of the Sugar software are Professional, Community and Enterprise. These versions are enabled to easily adapt and fit all businesses of different sizes. Sugar Development also covers Internet hosting, making all companies to conveniently execute installation on their own server.

The web hosting of Sugar keeps up with the integrity of high quality and good performance whenever a client instance is upgraded by the developers of Sugar. Furthermore, adverse consequences of the enhancements on the modifications of users are successfully avoided.

There are SugarCRM forums that allow the Sugar community to connect with each other. In this way, they can share their experiences, insights and problems involving their use of the Sugar Software.

Sugar Customization

SugarCRM developers are well facilitated by Sugar’s open source architecture, making the software to be more ready for installation into business procedure and for customizations. In addition to configuration functionalities, SugarCRM customization is assigned for the delivery of good service to purchasers. Business activities such as sales procedures are becoming more improved with the aid of SugarCRM integration. The Sugar company executes effective approaches to systematically compete with its competitors in the customer relationship management market.

The SugarCRM software is dedicated to help the sales department in following new clients and prospects, marketing campaigns, leads, revenue matters and sales projections. There is no way for a business to achieve growth without the loyalty and retention of its customers. And SugarCRM can always help in giving full satisfaction and gratification to customers, clients and prospects. The Sugar software not only improves the ways in management and interacting with customers, it also ensures a successful CRM strategy to effectively support CRM processes.

Sugar integrates with your business ideas to provide effective solutions for every problem that involves customers. Sugar is best for any business wanting to achieve growth for long term. Embrace what Sugar has to offer and make your business grow to the highest level.