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Capabilities and Enhancements in Sugar 6.3

Sugar 6.3 customer relationship management platform has been released by the leading CRM software SugarCRM to improved collaboration with CRM applications. Sugar 6.3 is designed to provide quick feedback enabling real-time integration and updated administrative control that offers a comprehensive view of activities and projects. SugarCRM 6.3 is an enhanced version of the company’s community edition (CE). It was created to be flexible and open application available for Sugar customers and developers.


The capabilities of the newest Sugar CRM 6.3 include fast editing and emailing archiving, improvised import wizard that permits the importing of data become just simple, the ability to import Google contact information, heightened administrative management, integrated Logic functionalities and improvements for performance and response-time. The Sugar 6.3 version includes extension framework improvements designed for providing modules that are installable with the ability of modifying metadata such as layouts, UserPage, Menus, global links languages and vardefs as safe as possible.


These enhancements are intended to allow the use of all modules without interference. The enhancements in Sugar 6.3 allow users to add their desired types of extensions if ever they want to. This version is made simple and open solutions that solve real business problems without changing the ways you do business. Sugar 6 has received several awards for its success including OnDemand Top 100 Winner, 2011 CRM One to Watch award, 2009 CRM Market Leader, CRM Best Practice Award, 2009 SIIA CODIE Winner and Cloud Computing Vendors 2009 award. With the release of Sugar 6.3, SugarCRM has added IBM Amazon web services and over 20 languages. It allows Hebrew and Arabic language transitions for the best performance of the team.


Sugar 6.3 includes Multi currency support and automatic conversion. Sugar has also raisied the standards for mobile CRM. Sugar Mobile browser offers CRM access from an HTML browser that works on all smart phones and tablets. Sugar mobile is designed specifically for all android and iPhone users. Sugar Mobile Plus is included for BlackBerry, iPad and iPhone. It encompasses offline sync which allows users to view and edit customer data even when they are not connected to the internet. It automatically synchronizes with your Sugar instance so your customer information is always up to date. Customer information will always remain secure even though your mobile phone is lost.


The Sugar 6.3 release adds a new popular feature. The users can arcade an email using any email client by simply Cc-ing or BCc-ing your Sugar email address. This makes you track all of customer transactions even easier. This version allows users to easily share documents with the team, customers or partners using LotusLive or GoogleDocs. Team collaboration is improved by My Activity Stream because you can track or subscribe to all team activities for leads, contacts, cases and opportunities. Administrator controls are deployed in Activity Streams to ensure that the team can always focus and be productive. Specific activity stream items can be replied to or deleted. Sugar Logic development tools are also enhanced to enable rich customizations including calculative fields, dependent fields and related fields.