Day: December 13, 2011

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Reasons Why Businesses and Organizations Should Choose Sugar

Globally, SugarCRM has attracted more that 400,000 users who claimed satisfied of the service and the solutions offered. A large number of people have been downloading SugarCRM within 2 years of origination, attributed mainly to Sugar’s transition in 75 languages. Sugar involves no obligation or cost. The customer relations management solutions offered by SugarCRM provide great help for those facing problems in their business, especially when it comes to sales.

Through SugarCRM, there is an ensured convenience in the coordination of accounts, opportunities, email list management and contacts, as well as the conduction marketing campaigns and the handling of customer issues and service requests. It encompasses tabs customization, selective displays and date or information import, making Sugar to be highly flexible and easy when it comes to installation.

Using this open source solution, users as well as programmers are gaining quick access to their practices and thoughts. Moreover, customers are kept away from artificial restrictions and constraints, notably the vendor lock-in. SugarCRM simply provides overall control to the users.

There are numerous features in SugarCRM that earned high respect when it comes to customer satisfaction, SugarCRM software can be deployed anywhere and anytime, public cloud, sugar cloud, partner cloud and customer cloud. The common language of SugarCRM is PHP with no limitations and hidden charges. In addition, SugarCRM integrates auditing capabilities, level access of access, open ideas and accessible environment.

SugarCRM can work the way a business works and grows as you grow. Its integrations are made available to all partners, clients and customers. It offers free backups in weekly manner and full database backup related to customer information. SugarCRM is also accessible to Blackberry, iPad, Android, iPhone as well as in online social networking sites such as Facebook, Twitter and LinkedIn. It is highly customizable, making users to only have minimal technical knowledge.

This software can be supported after implement. In this way, clients have been describing Sugar is very adaptive to any working environment. Partners are enabled to help their clients in implementing and supporting Sugar Suite through their use of their expertise and experience in the Sugar customer relations management software.

SugarCRM helps partners to become well-equipped in assisting businesses to fully leverage the functionality and features of Sugar for the achievement of aimed outcome. Thus, SugarCRM is designed to help companies to have more effective communication with their prospect clients to better their business processes.

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What the SugarCRM Software Can Do for Your Business

Nowadays, it is very common that many businesses are facing problems when it comes to the management of the records of their clients as well as their business customers, hindering them to strengthen their business-to-business relationships. Selecting the customer relations management (CRM) software from SugarCRM for managing information can be very helpful in accelerating business prospects when operating a business and search for solutions in systematizing business transactions with efficient and effective efforts.

 

CRM software of Sugar is an open source enabling a business to meet all of the customer relationship management requirements for better business operation. This solution was created for managing and monitoring customer data, client requests, sales leads and others that are relevant to the marketing and sales department within a company. This software has been made available in both commercial and free editions/versions. However, the commercial edition is far different from the free one because it offers additional features such as consolidation with multiple deployment tools, Microsoft Outlook, offline customer synchronization and etc. It is proven ideal for businesses having higher number of clients and customers.

 

There are a number of features that organizations can use to have a powerful CRM system through the use of SugarCRM software. Information regarding the number of lead sources, meeting, marketing campaign, contact details and sales prospects can be updated by the sales department. The access to the system is provided to the authorized users whenever they want to. Collaboration between the sales department and clients are also strengthened for better transactions.

 

In fact, the creation of multiples accounts for a large number of clients with the same platform is allowed.  Important people in the management are enabled to guide the sales department with new business potentials. Moreover, modification of dashboard relevant to the requirement of business is permitted while provided real-time insight of sales lead sources and multiple marketing strategies. This software has been claimed as one of the most demanding and significant commercial open source CRM solutions because of its capability to suit to all companies of different sizes.

 

Providing a cost effective and more flexible alternative, the SugarCRM solution quickly adapts all business environments. This allows the customization and integration of customer facing business transactions with the aim of establishing and reserving more profitable processes among the departments within the organization. Furthermore, it ensures the centralization and coordination of company communications by translating to less downtime and greater efficiency and productivity.