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A Comparison of Sugar Editions

SugarCRM editions include Sugar Startup, Sugar Professional and Sugar Enterprise. All of the editions have the features such as advanced security, email integration, team selling, support and marketing automation, full sales, social CRM and workflow automation.

In addition, they have regular back-ups for all customer/client information and include unlimited API Calls. Supporting 22 different languages, these editions are either on cloud-based or on-premise deployment. Scroll further down the page to see a side-by-side comparison of the editions.

 

 

 

Startup Edition Professional Edition Enterprise Edition
Sales & marketing Sales & marketing Sales & marketing
Activity Tracking & History Activity Tracking & History Activity Tracking & History
Lead Tracking Lead Tracking Lead Tracking
Web-to-Lead Capture Web-to-Lead Capture Web-to-Lead Capture
Opportunity Tracking Opportunity Tracking Opportunity Tracking
Customizable Sales Process Customizable Sales Process Customizable Sales Process
Document Attachments Document Attachments Document Attachments
Salesforce Automation & Forecasting Salesforce Automation & Forecasting Salesforce Automation & Forecasting
Mass Email Campaigns & Tracking Mass Email Campaigns & Tracking Mass Email Campaigns & Tracking
Target Lists & Automated Follow-ups Target Lists & Automated Follow-ups Target Lists & Automated Follow-ups
Analytic Snapshots Analytic Snapshots Analytic Snapshots
Visual Workflow Visual Workflow Visual Workflow
Standard & Custom Reports Standard & Custom Reports Standard & Custom Reports
Advanced Reporting
Daily Activities & Social CRM Daily Activities & Social CRM Daily Activities & Social CRM
Email & Reminders Email & Reminders Email & Reminders
Task & Activity Tracking Task & Activity Tracking Task & Activity Tracking
Group Calendaring Group Calendaring Group Calendaring
Mobile Access: Android / iOS Mobile Access: Android / iOS Mobile Access: Android / iOS
Company Forums Company Forums Company Forums
Facebook/LinkedIn/Twitter/Google+ Facebook/LinkedIn/Twitter/Google+ Facebook/LinkedIn/Twitter/Google+
CRMSync: iOS, Android, OS X, Outlook CRMSync: iOS, Android, OS X, Outlook CRMSync: iOS, Android, OS X, Outlook
Google Apps Integration Google Apps Integration Google Apps Integration
Skype Integration Skype Integration Skype Integration
Citrix GoToMeeting Integration Citrix GoToMeeting Integration Citrix GoToMeeting Integration
Order Management Order Management Order Management
Product Catalog & Inventory Tracking Product Catalog & Inventory Tracking Product Catalog & Inventory Tracking
Quote Management Quote Management Quote Management
Sales Orders, Invoices & Payments Sales Orders, Invoices & Payments Sales Orders, Invoices & Payments
Purchase Orders & Bills Purchase Orders & Bills Purchase Orders & Bills
Shipping & Receiving Shipping & Receiving Shipping & Receiving
Quickbooks Integration (additional fee applies) Quickbooks Integration (additional fee applies) Quickbooks Integration (additional fee applies)
Price Books
Project Management Project Management Project Management
Tracking Project Tasks Tracking Project Tasks Tracking Project Tasks
Gantt Charts Gantt Charts Gantt Charts
Resource Management Resource Management Resource Management
Expense Reports Expense Reports Expense Reports
Standard & Custom Project Charts Standard & Custom Project Charts Standard & Custom Project Charts
Time Sheets & Booked Hours Time Sheets & Booked Hours Time Sheets & Booked Hours
Customer Support Customer Support Customer Support
Service Contracts Service Contracts Service Contracts
Case Management Case Management Case Management
Customer Support Email Management Customer Support Email Management Customer Support Email Management
Joomla 24/7 Self-Service Portal/eStore Joomla 24/7 Self-Service Portal/eStore Joomla 24/7 Self-Service Portal/eStore
Bug Tracking Bug Tracking Bug Tracking
Knowledge Base Knowledge Base Knowledge Base
Community Forum Community Forum Community Forum
Customization & Configuration Customization & Configuration Customization & Configuration
Access Control via Roles & Teams Access Control via Roles & Teams Access Control via Roles & Teams
Drag ‘n Drop Screen Layout Editing Drag ‘n Drop Screen Layout Editing Drag ‘n Drop Screen Layout Editing
Customized & Scheduled Reports Customized & Scheduled Reports Customized & Scheduled Reports
Workflow Automation Workflow Automation Workflow Automation
Module Designer
PDF Form Designer